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Northampton, MA

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Certification/Training & Associations
CSi CompleteCSI Complete (Customer Satisfaction Indexing) is a systematic program for monitoring business performance by gaining feedback from customers. CSI Complete is philosophically committed to improving the industry with their own products and services as well as trade association participation. Read CSI Report

I-Car Platinum CertificationI-CAR Platinum Individual®: The Platinum Individual® program was created to recognize individuals in the collision industry for achieving a high level of technical training through I-CAR and Industry Training Alliance members. To earn the Platinum Individual designation, you need to achieve 10 tested points. To maintain the designation, you must earn 2 points of ongoing training annually. Points are earned by successfully completing tested training from I-CAR and Industry Training Alliance members.

I-Car Gold Business CertificationThe Gold Class Professionals®" The Gold Class Professionals® program was created in 1990 to recognize those businesses that are committed to quality and excellence through training. Earning the Gold Class Professionals designation is the highest recognition for training a business can earn in the collision industry. Gold Class designated businesses are dedicated to providing their customers with efficient, safe and high-quality repairs. They are confident they can properly repair their customers' collision-damaged vehicles and understand the need to continually update their training and knowledge of the collision repair process.

Massachusetts Auto Body AssociationThe Massachusetts Auto Body Association, Inc. (MABA) is comprised of collision repairers devoted to the advancement of the collision repair industry. Our mission is to create an environment of professionalism, respect, accountability, excellence, enthusiasm and the ability to collect fair and reasonable compensation for collision repairers who properly restore vehicles to their safe pre-loss condition.

Automovtive Service ExcellenceAutomotive Service Excellence (ASE). The backbone of any shop is the competence of its technicians. ASE is well known as the industry-leading certification program for automotive professionals. ASE certification means that an individual has passed tough industry-developed exams and meets experience requirements.

Automobile Service Association Automobile Service Association (ASA) has been the leading organization for owners and managers of automotive service businesses that strive to deliver excellence in service and repairs to consumers. ASA members strive to improve the image of the automotive service industry by committing themselves to quality repairs and the best service at a fair price. The consumer's complete satisfaction is the ultimate goal of an ASA business.

ALLDATAALLDATA is committed to providing high quality information, services and solutions to complement the expertise of professional automotive service providers, supporting their efforts to maximize efficiency and build lasting relationships with their customers.

The Chamber - Explore Northampton MAACME Automotive Center, Inc. is also a member of the Northampton Chamber of Commerce